Blar i PIA på emneord "telephone calls"
Viser treff 1-2 av 2
-
Declining to help : rejections in service requests to the police
(Journal article; Peer reviewed, 2010)A major part of police work consists in providing services and information to the general public. A stated goal of such police work is to be service-minded and contribute to a positive encounter. This article analyses ... -
Public confidence in the police : the impact of verbal encounters
(Journal article; Peer reviewed, 2012)The main part of ordinary police work consists of patrolling and answering calls, which means that most police officers are in a daily and direct contact with members of the public. During such encounters, especially if ...